在线提货
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提货公告 Delivery Notice

  • 重要提醒:
  • Important reminder
  • 今年大闸蟹截止提货时间为2025年9月27日至2025年11月30日下午15点00分;若过2025年11月30日下午15点00分后未提货的客户需待来年大闸蟹开市后再提,在这段期待的时光里,请您妥善保存礼品卡,期盼我们明年如期而至,共品佳蟹!!!
  • The deadline for picking up hairy crabs this year is from Sep 27, 2025 to Nov 30, 2025 at 3:00 pm; If customers who have not picked up their goods after 3:00 pm on Nov 30, 2025, need to wait until the market for --hairy crabs opens next year to pick them up, please keep your gift card safe during this period of anticipation. We look forward to our arrival as scheduled next year and enjoying the best crabs together!!!

 

  • 海鲜礼盒正常提货(提交订单后3个工作日发货)。

             

  • 1.请先输入礼券编号和密码,进行有效性的验证。 
  • Please enter the coupon number and password first to verify its validity.
  • 2.通过验证后,请详细输入并核对您的详细收货信息,包括收货人姓名、电话和地址;因收货信息错误而造成商品损腐,将无法享受售后保障和服务。
  • After verification, please enter and verify your detailed shipping information, including the recipient's name, phone number, and address; Due to incorrect receiving information resulting in product damage and decay, we will not be able to enjoy after-sales support and service.
  • 3.您在系统中预约的是发货时间(24小时内为您发货)。
  • You have reserved a shipping time in the system (within 24 H).
  • 4.商品送达后,如遇包裹明显破损,商品质量问题请拒绝签收,并现场立即联系我们为您解决。
  • After the goods are delivered, if the package is obviously damaged or there are quality issues with the goods, please refuse to sign for it and immediately contact us on site to solve the problem for you.
  • 5.如果您在3日内还未收到商品,请与我们的客服直接联系,客服为您查询处理。
  • If you have not received the product within 3 days, please contact our customer service directly, and they will investigate and handle it for you.
  • 6.为保证能享受到新鲜的海鲜,请您尽早食用。 
  • To ensure that you can enjoy fresh seafood, please consume it as soon as possible.
  • 7.如遇节假日,建议错峰提货,祝购物愉快。
  • In case of holidays, it is recommended to pick up the goods off peak. Wishing you a pleasant shopping experience.
  • 8.提货成功后,对应的卡密即刻失效;登记快递提货的,您的卡券已同时注销作废。
  • After successful delivery, the corresponding card password will immediately become invalid; If you register for express delivery and pick up, your coupon has been cancelled and invalidated at the same time.
  • 9.海鲜收到后,如果不及时吃,请放入冰箱冷冻,记得是冰箱冷冻。
  • If seafood is not eaten in time after receiving it, please put it in the refrigerator for freezing, remember to freeze it in the refrigerator.
  • 10.海鲜臻礼有效期为购买之日起2年内.
  • Seafood Gift is valid for 2 Y from the date of purchase.
  • 11.工作日当天发货时间截止下午15点,过15点后的次日发货,周末不发货,感谢理解。
  • The deadline for shipping on weekdays is 3:00 pm, and shipments will be made the day after 4:00 pm. No shipments will be made on weekends. Thank you for your understanding.
提货公告

尊敬的阁下:

2025年阳澄湖大闸蟹提货时间为:2025年9月27日至2025年11月30日截止。

由于提货规则更改,在提货时您的提货券会存在未激活状态,如遇未激活状态,请联系微信客服重新激活。       

注意:海鲜礼盒正常提货(提交后3个工作日内发货)。

 

Dear Sir/Madam,

The reservation and pickup period for the 2025 Yangcheng Lake hairy crabs is from Sep 27, 2025, through Nov 30, 2025.

Please note that due to changes in the pickup policy, your pickup voucher may appear inactive at the time of redemption. If this occurs, please contact our customer service to reactivate it.

Should you have any questions, please contact the Guest Relations Center at 400-099-8917.

Note: Seafood gift boxes will proceed as usual (shipped within 3 business days after submission).

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